ABOUT TRUST – Trauma Response Urban Support Team

ChaplainWatch functions with three projects – NightWatch, StreetWatch, LifeWatch. Within LifeWatch we have engineered TRUST. 

The Aim of TRUST is to:

  • Provide rapid response support at the scene of critical incidents in our communities to prevent and reduce the impacts of trauma on individuals and communities and to coordinate ongoing connections for the long-term support of those negatively affected by the incident.

The Purpose of TRUST is:

  • Crisis intervention
  • Decreases Acute Stress
  • Increases Coping and Resilience


“Trauma is an everyday event, natural and widespread.

Trauma impacts victims of 'ordinary' events such as traffic accidents, falls, illnesses, sudden losses and abuse as well as 'extraordinary' events such as natural disasters, violence, torture, terrorist attacks and war, labor camps and holocausts.”

20% of the population exposed to trauma will develop PTSD It is known that exposure to Childhood Trauma can lead to:

  • alcoholism and alcohol abuse
  • chronic obstructive pulmonary disease (COPD)
  • depression
  • fetal death
  • poor health-related quality of life
  • illicit drug use
  • ischemic heart disease (IHD)
  • liver disease
  • risk for intimate partner violence
  • multiple sexual partners
  • sexually transmitted diseases (STDs)
  • smoking
  • obesity
  • suicide attempts
  • unintended pregnancies

In short:

“The cost of unresolved trauma to society is incalculable. Trauma has been correlated to physical and mental illness; learning disabilities; addictions; deviant or aggressive behaviour; polarization of belief systems; racial, ethnic and religious intolerance and violence in individuals, in schools and communities, between groups and between nations."

“Trauma is treatable and preventable”

”A critical window of opportunity exists. Debriefing and discussing the events within 72 hours of an incident can help insure that people recover and don't end up becoming permanent psychological casualties.”

This is where TRUST comes in!




  • Incident Coordination
  • Primary and Secondary Support Interventions for individuals
  • Community Support, Education and Outreach
  • Referrals and Establishment of Support Connections





The mission of TRUST is consistent with the well-established Mission statements under which ChaplainWatch has successfully run the NightWatch and NightSafe programs:

  • Public Safety in Public Spaces
  • To Be There When We Are Needed
  • Watching Out For You
  • A Safe Space for You
  • Because People Matter


  • Queensland Police Service has assigned assigned TRUST and a Police Reference service
  • Referral agencies are being approached
  • Will utilises existing resources
  • External and internal training for TRUST t
  • Volunteer team members

“when pain is to be born, a little courage helps more than much knowledge, a little human sympathy more than much courage, and the least tincture of the love of God more than all.” C S Lewis